Restaurant Supervisor- The Gore Hotel

We are looking for a Supervisor  to join our Restaurant at the Gore Hotel.

Looking after our colleagues is all that we care about. Respect and kindness are at the heart of everything we do. When you join us, you will become a vital member of our team. You will not only support us in delivering breathtaking hospitality to our guests but also help us create a workplace that is a role model to others.

What is in it for you?

We value our colleagues and offer great benefits, including:

• Participation in the Tronc scheme, which includes Rooms and F&B service charge and bonus.
• 28 days holiday inclusive of bank holidays, increasing with the length of service.
• Pension scheme and Simply Health plans.
• Great food and drink provided during your shift.
• Great incentives, including a refer-a-friend bonus( up to £750)
• Colleague discount to all the Starhotels Collezione around the world.

You will work with brilliant colleagues across the Hotel, ensuring we are one team delivering a seamless and memorable guest experience.

Your Role & What We Need From You

The Supervisor role plays a crucial part in our success.

As Supervisor, you will assist the team in providing a highly efficient, smooth, and personalized service in line with our standards and with the flawless guest experience in mind. You will help create memorable and exciting experiences for every guest, showcasing creativity and passion in every drink served.

You will be responsible for maintaining a high level of product knowledge, delivering exceptional beverage service, and ensuring compliance with health and safety standards.

As part of the operational team, you will collaborate closely with colleagues across departments to ensure the overall success of The Starhotels UK.

Key Requirements:

• Previous experience in a similar role within a luxury hotel.
• A creative thinker with a can-do attitude and meticulous attention to detail.
• A confident, energetic, and passionate team player who thrives in a fast-paced environment.
• A genuine passion for delivering exceptional service and hospitality.

Key Responsabilities:

• Supervise daily restaurant operations to ensure exceptional guest service and smooth workflow.
• Lead, train, and motivate service staff while maintaining high hospitality and grooming standards.
• Handle guest inquiries, special requests, and complaints promptly to ensure a personalized dining experience.
• Coordinate with kitchen and bar teams to maintain service quality, timing, and presentation standards.
• Monitor staffing schedules, inventory levels, and operational costs to support efficiency and profitability.
• Ensure compliance with health, safety, and hygiene regulations while upholding the boutique hotel’s brand standards.
• Assist in organizing special events, private dining experiences, and VIP guest services.
• Support management with reporting, cash handling, and continuous improvement initiatives to enhance guest satisfaction.

Why Us?

Be part of something truly special at The Gore, a legendary London hotel steeped in history and character. Neighbour to the Royal Albert Hall and Hyde Park, The Gore blends timeless British charm with exceptional service, offering guests a uniquely elegant and intimate experience.

The hotel is a proud member of Starhotels Collezione—the group’s prestigious collection of luxury hotels imbued with Italian flair and creativity across New York, Paris, Milan, Venice, and beyond.

To find out more about us, check out our Instagram accounts: @starhotels and @Thegorelondon

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must be eligible to work in the UK.